KIPLINGER
Challenge
Kiplinger, with its long-standing legacy, faced the challenge of an aging consumer base that lacked racial and gender diversity. To maintain its competitive edge and drive growth, the company needed to address these gaps to stay relevant in a rapidly changing market with an increasingly diverse consumer base.
Solution
To tackle these challenges, Kiplinger partnered with Copeland Media to build trust and relevance with a younger, more diverse demographic. Recognizing Brandon Copeland's broad appeal within this cohort, Kiplinger appointed him as a contributing editor. Through a comprehensive audit and exploratory process, Copeland assessed the existing content strategy and identified the need for a modernized approach. He spearheaded the creation of educational video content that democratized financial conversations, using a more casual, human-centered delivery method. By transitioning from a text-heavy format—relying on articles, emails, and blogs—to dynamic, video-based tools distributed across the web and social media, Kiplinger effectively captured the attention of a younger, more diverse audience.
Results
The shift in strategy led to a substantial increase in engagement with younger millennials, significantly expanding Kiplinger's reach. The success of these efforts not only drove business growth by attracting a new audience but also prompted Kiplinger to further implement these tactics, underscoring the lasting impact of Copeland Media's contributions.